Clear and Transparent Policies for Happy Shopping
Shipping Information Policy:
At CB4Stores.com, we strive to provide excellent customer service and optimize the shipping process for both our customers and our employees. This policy outlines the expectations and guidelines for shipping items from CB4Stores.com. Shipping Locations We currently offer shipping to locations in the continental United States. We do not currently offer international shipping. Shipping Size and Weight We have established limits on the size and weight that we can ship. These limits are based on what carriers can handle. We will not ship items over our limits, nor will we ship Dangerous Goods or items over 150 lbs. in weight. Shipping Costs Customers are responsible for the cost of shipping their items. We use several shipping carriers and customers are welcome to select from the carriers we offer. Shipping Timelines We strive to get orders shipped as quickly as possible. Orders are usually shipped within 1-2 business days of ordering. Delivery times depend on the carrier and the shipping location. Order Tracking Customers will receive an email with tracking information when their order ships. They will also be able to track their orders on our website.
Customer Service and Returns, if customers have any questions about their order or need to return their items, they can contact our customer service team. We will work with the customers to answer their questions and process returns, if necessary. Conclusion At CB4Stores.com, we want to make sure our customers and employees have an enjoyable experience when shipping our products. This policy outlines our expectations and provides our customers with a clear understanding of our shipping policies and procedures.
Product Information Policy:
At cb4stores.com, our dedication to customer experience is unmatched. We strive to provide our customers with as much information about our products as possible. With that said, it's important that all product descriptions be accurate and reliable. To ensure our product descriptions are up to the standards our customers expect, we have implemented the following policy:
-
Accuracy and Clarity: We will make sure all product descriptions are accurate and clearly describe the product's features and benefits. We will not make any exaggerated or false claims about a product's performance or capability.
-
Reliability: We will provide the best information available about each product but cannot guarantee any specific results from using them. We will provide disclaimers to inform customers that the results of using the product may differ from user to user.
-
Use of Product Images: When displaying product images, we will ensure that they accurately represent the product. We will not manipulate the images in any way or use images that are not directly related to the product.
-
Compliance: We will comply with all applicable laws and regulations when providing product descriptions.
-
Updates: We will update our product descriptions as needed to ensure they remain accurate and up to date.
-
By following this policy, we can ensure that our customers have the best experience possible when shopping with cb4stores.com.
Product Returns Policy:
At CB4Stores, we want you to be completely satisfied with your purchase. That’s why we offer a 30-day money-back guarantee on all eligible items. Returns Within 30 Days If you are not completely satisfied with your purchase and would like to return it within 30 days of purchase, you may do so for a full refund or credit of the purchase amount (minus shipping charges). All returns must include proof of purchase and must be in the original package, in the same condition as received. Returns After 30 Days If you would like to return an item after 30 days of purchase, you may do so for store credit of the purchase amount (minus shipping and may have re-stocking fee). All returns must include proof of purchase and must be in the original package and never opened for full refund, in the same condition as received. Exchanges We offer exchanges of equal value for any opened product within 30 days of purchase. Our team will be happy to help you find something that fits your needs. Contact Us If you have any questions or concerns about returning your product, please contact us and we will do our best to make things right.